Getting Ready for Chargeback War

Getting Ready for Chargeback War

Friendly fraud is a top offender during the holidays, where consumers claim they did not receive an item that they legitimately purchased. Friendly fraud can be intentional and accidental. With intentional friendly fraud, a customer intentionally lies about not...
How to Keep the Chargeback Grinch Away

How to Keep the Chargeback Grinch Away

As the Q4 holiday season approaches, many merchants have one thing on their minds: chargebacks. It’s an expensive problem—and one that escalates during the high volume holiday shopping season. Recent reports show that merchants pay$3.29 for every $1 lost to...
Ecommerce Fraud Risks Could Unravel Your Business

Ecommerce Fraud Risks Could Unravel Your Business

Last year’s holiday season was the first time that online sales surpassed $100 billion, with $108 billion reported by Adobe for November and December. As online shopping rises in popularity, the increased order volume is accompanied by increased ecommerce fraud risks....