by Ashley P | Dec 10, 2018 | Fraud Prevention
Friendly fraud is a top offender during the holidays, where consumers claim they did not receive an item that they legitimately purchased. Friendly fraud can be intentional and accidental. With intentional friendly fraud, a customer intentionally lies about not...
by Ashley P | Oct 11, 2018 | Fraud Prevention
Last year’s holiday season was the first time that online sales surpassed $100 billion, with $108 billion reported by Adobe for November and December. As online shopping rises in popularity, the increased order volume is accompanied by increased ecommerce fraud risks....
by Ashley P | Jul 31, 2018 | Fraud Prevention
Now that the hustle and bustle of holiday shopping season has calmed, merchants can sit back and breathe, right? Well, it really depends on how prepared merchants were – and are – for the influx of true and friendly fraud that happens every year. Sales...
by Merch Act | May 30, 2018 | Fraud Prevention
Card-not-present (CNP) payments are a double-edged sword. On one hand, they make purchasing digital and physical goods online exceedingly easy. Customers can browse the websites of their favorite merchants and complete a transaction from a variety of devices,...
by Merch Act | May 10, 2018 | Fraud Prevention
Biometrics and payments are increasingly becoming coupled through a variety of devices and initiatives. Biometrics as an authentication tool has been around for some time, but in the advent of Apple’s TouchID, biometrics really started to gain popularity and become a...
by Merch Act | Apr 12, 2018 | Fraud Prevention
Chargebacks are the number one bain of online merchants. According to the U.S. Payments Forum, card-not-present (CNP) fraud blew up 40% in 2016. Add to that the fact that up to 86% of chargebacks can be attributed to friendly fraud (which increases 41% every two...
