How to Fight Chargebacks and Win

How to Fight Chargebacks and Win

Chargebacks are often considered the “cost of doing business”, especially for ecommerce merchants. The truth is, with the right chargeback management and prevention tools, this doesn’t have to be the case. Unfortunately, chargeback fraud is a growing problem for those...
How to Keep the Chargeback Grinch Away

How to Keep the Chargeback Grinch Away

As the Q4 holiday season approaches, many merchants have one thing on their minds: chargebacks. It’s an expensive problem—and one that escalates during the high volume holiday shopping season. Recent reports show that merchants pay$3.29 for every $1 lost to...
How to Keep Online Holiday Shoppers Happy

How to Keep Online Holiday Shoppers Happy

  The holidays are an important time of year for online merchants. Not only is it the bread-and-butter time of year for retailers, but online merchants saw a double digit gain last year. The increase in web traffic means merchants must put their best foot forward...
In the News: It’s Time for Chargeback Planning

In the News: It’s Time for Chargeback Planning

Jared was recently published in Finextra where he discussed the importance of early holiday chargeback prevention planning. Chargebacks are an unfortunate fact of life for most merchants. They’re damaging and tedious, represent lost revenue, dent your reputation and...
Understanding Visa’s New Chargeback Rules

Understanding Visa’s New Chargeback Rules

April 2018 marks a big milestone in how VISA plans to handle transaction disputes more efficiently. This new VISA Claims Resolution (VCR) initiative will simplify the processing of these common and expensive transactions through new chargeback rules for all merchants...