by Merch Act | Feb 28, 2019 | Chargebacks
Chargebacks are often considered the “cost of doing business”, especially for ecommerce merchants. The truth is, with the right chargeback management and prevention tools, this doesn’t have to be the case. Unfortunately, chargeback fraud is a growing problem for those...
by Ashley P | Dec 10, 2018 | Fraud Prevention
Friendly fraud is a top offender during the holidays, where consumers claim they did not receive an item that they legitimately purchased. Friendly fraud can be intentional and accidental. With intentional friendly fraud, a customer intentionally lies about not...
by Ashley P | Oct 12, 2018 | Chargebacks
As the Q4 holiday season approaches, many merchants have one thing on their minds: chargebacks. It’s an expensive problem—and one that escalates during the high volume holiday shopping season. Recent reports show that merchants pay$3.29 for every $1 lost to...
by Ashley P | Aug 15, 2018 | Chargebacks
Jared was recently published in Finextra where he discussed the importance of early holiday chargeback prevention planning. Chargebacks are an unfortunate fact of life for most merchants. They’re damaging and tedious, represent lost revenue, dent your reputation and...
by Ashley P | Jul 31, 2018 | Fraud Prevention
Now that the hustle and bustle of holiday shopping season has calmed, merchants can sit back and breathe, right? Well, it really depends on how prepared merchants were – and are – for the influx of true and friendly fraud that happens every year. Sales...
